Shipping & Delivery Policy

At ORAELLA Jewellery, we ensure your precious jewellery reaches you safely, securely, and on time.

📦 Shipping Coverage

• We offer insured and trackable shipping across India.

• International shipping is available to select countries (charges may apply).

⏳ Delivery Timelines

• Ready-to-ship products: Dispatched within 2–4 business days.

• Customized / made-to-order jewellery: Delivery may take 10–15 business days, depending on the design.

• Delivery timelines may vary due to location, courier partner, or unforeseen circumstances.

💎 Packaging & Safety

• All jewellery is packed in tamper-proof, elegant packaging to ensure safety during transit.

• Every shipment is fully insured until it reaches your doorstep.

💰 Shipping Charges

• Free shipping on all prepaid orders within India.

• For international deliveries, shipping charges will be calculated at checkout.

📌 Tracking Your Order

• Once your order is dispatched, you will receive a tracking ID via email/SMS.

• Orders can be tracked directly through our website or courier partner’s portal.

🚫 Delays & Exceptions

• ORAELLA is not liable for delays caused by courier companies, natural calamities, or strikes.

• Incorrect or incomplete shipping addresses may result in delivery delays or cancellations.