Terms and Conditions

Welcome to ORAELLA Jewellery. By accessing our website and purchasing our products, you agree to the following Terms & Conditions:

  1. Authenticity – All jewellery is crafted with hallmarked gold, certified diamonds, and genuine gemstones unless otherwise specified.

  2. Pricing – Prices listed on our website are inclusive of applicable taxes. ORAELLA reserves the right to update product prices without prior notice.

  3. Orders & Payments – Orders will be processed only after successful payment confirmation. We accept secure online payment methods.

  4. Shipping – We provide insured and trackable shipping across India (and international destinations where applicable). Delivery timelines may vary.

  5. Returns & Exchanges – Returns are accepted under specific conditions mentioned in our Return Policy. Customized jewellery is non-returnable.

  6. Liability – ORAELLA is not responsible for delays due to courier services, natural calamities, or unforeseen events.

  7. Intellectual Property – All content, designs, and images on this website are the property of ORAELLA and cannot be reproduced without permission.

  8. Governing Law – These Terms are governed by Indian law, and disputes will be subject to the jurisdiction of Ahmedabad courts.